Privacy and service information

ServiceFlow helps service companies manage enquiries, appointments, maintenance plans and payment records. The company you book with is shown on its booking page.

Information used

Your account stores your name and email. Service requests include the mobile number, service address, preferred appointment and service you provide. Your service company can view its own customer requests, appointments, service checks and payment records.

Technician access

Invited technicians can see the customer name, service address, contact number when available, appointment and checklist for jobs assigned to their team. They cannot view pricing, payment records or company settings. Company owners can revoke access.

Notifications

Updates appear inside your customer portal. Browser push is optional. You can disable it in the portal or browser settings. When enabled, SMS is used only for password recovery requested by you. Your mobile number is sent to our SMS provider to deliver a code.

Data access and service requests

Contact your service company using the number on its booking page about corrections, records, cancellations or deletion requests. SMS password recovery is available once delivery is enabled. Email ownership verification and self-service deletion are not enabled in this development release.

Local development release

This build runs locally for development and evaluation. Do not enter sensitive or real customer data until deployment, operational controls and the final privacy and customer terms have been reviewed. No card details are collected and no payments are automatically charged.